I wish to thank you and your team for the support you have given me during the last four weeks at home after my hip replacement and hospitalisation. I felt supported by your phone communication organising my transport from rehab in Ballina back home and later to doctor’s appointments. Also for the delivery and collection of hygiene equipment supplied for those crucial first weeks.

In particular I want to thank you for sending Stephanie to help with my housework and because I could not drive until my sixth week after the operation, taking me out shopping. She was generous with her time, did everything without having to be told, made the house gleam like it was brand new. In fact better than I do it myself. She is an excellent driver and helped me get into and out of her vehicle, with my snail like movements, with patience and consideration.

But the best thing was her kind, friendly personality and her intelligence. She did not have to be asked to do anything. She made suggestions, saw what was required and just did it before I even asked. Every time she left, I felt uplifted and nurtured for the rest of the day.

With grateful thanks,

Jan (Lismore)

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