Pack & Send Capalaba in Capalaba
Pack & Send Capalaba
PACK & SEND is Australia's leading parcel courier and freight reseller. We consolidate the services of the world's top parcel and freight carriers into a single access point under our brand - allowing our customers to save time, trouble and money on all their logistics needs. We have been providing these services to businesses and consumers since 1993, including providing a whole range of value-add services such as packaging solutions. We give customers access to multiple freight, courier, shipping, postal and removalist services, with no limits on the size, value or weight of items handled. No matter what our customers' needs are in terms of budget, delivery time and reliability, we've got a solution.
Products & Services:
We used Pack and Send recently to send a package overseas, when we discovered we were scammed we asked Pack and Send to redirect it back to their store. They successfully stopped the package (thank God!), this is why they have one star but everything else was horrendous.
The owner repeatedly told me he didn't know when I would get it back, he told me he called and emailed DHL and I couldn't pick up myself, every day it was on hold, I was so stressed thinking maybe it is now lost, I wasn't sleeping much either so after another phone call to Pack and Send where the owner basically hung up on me I phoned DHL and was told Pack and Send haven't communicated with them to return the package and I could pick it up with a authority from Pack and Send...!!
I do not recommend this business.