Warna Floors Sanding & Polishing in Somerville
Warna Floors Sanding & Polishing
Poor quality work and an untrustworthy individual! Be Aware of this guy!
In summary - He did one small bedroom in my home, did a crappy job, pushed me towards a finish that I didn’t want, said he’d come and fix, but blocked my number and didn’t turn up to fix. I ended up re-doing it myself and got a better result.
- I wanted a semi-gloss finish, but he convinced me to go for a matt finish. He said if I didn’t like the result, it was a simple sand back and re-apply a semi-gloss or gloss finish over the top which he would do free of charge.
- Once the finish dried it felt rough. There was grain raise in several areas, hairs and bits of dirt in the finish. Besides this I didn’t like the matt finish.
- I contacted Daniel and said that I didn’t like the matt and would like it to be semi-gloss or gloss. After 4 days he got back to me and told me that he would have to order the other finish in. After another 4-5 days he got back to me and said that he was picking up the finish that night and could fix the job on Monday. I agreed.
- Well Monday came and no-show from Daniel. I contacted him and I got no reply. I tried contacting numerous times over this next week and still no reply. I thought it was strange that every time I called him it went straight to voicemail. I tried calling from my wife’s phone and I hid my number on my phone. When I did this his phone rang out, so he obviously blocked my number. Seriously, what kind of tradie blocks a customer’s phone number? It’s cowardly! I never heard from him again.
- I ended up sanding back the finish myself and applied a coat of semi-gloss water based poly. It now is perfectly smooth and looks the way I paid for it to be. Daniel told me he has been doing this for 14 years, yet on my first attempt I achieved a better result!